System Upgrade Information

We’re Upgrading Our Banking System

First Vision Bank is upgrading our banking system to better serve you and to continue providing secure, reliable service.

The new system will go live on Monday, June 29, 2026.

Most customers do not need to take any action. Your account numbers, debit cards, credit cards, direct deposits, automatic payments, bill pay, and online and mobile banking login will continue as usual.

Important Dates

Date	What’s Happening
Friday, June 26, 2026 at 5:00 p.m.	Temporary service interruptions begin.
Saturday, June 27 – Sunday, June 28, 2026	System upgrade weekend.
Monday, June 29, 2026 at 8:00 a.m.	The new system goes live.
Monday, June 29, 2026 at 8:30 a.m.	First Vision Bank offices will be available for customer assistance.

What’s Not Changing

You can continue to use the following as usual:

✓ Account Numbers Will not change.	✓ Debit Cards Will not change.
✓ Credit Cards Will not change.	✓ Direct Deposits Will continue as usual.
✓ Automatic Payments Will continue as usual.	✓ Online & Mobile Banking Login Will not change.

No action is required from you.

Temporary Service Interruptions

The following services will be temporarily unavailable from:

Friday, June 26, 2026 at 5:00 p.m. until Monday, June 29, 2026 at 8:00 a.m.

Online Banking
Mobile Banking
Cash Management Services
First Vision Bank ATMs

Debit and credit cards will continue to work for purchases during this time. Only First Vision Bank ATMs will be unavailable at our 4 office locations. You may continue to use other foreign ATMs.

Any ATM fees incurred while using another ATM during this period will be fully refunded. Please bring your receipt to any First Vision Bank office.

Office Closures

Our offices will be closed on the following dates:

Date	Reason
Saturday, June 27, 2026	System upgrade
Friday, July 3, 2026	Holiday
Saturday, July 4, 2026	Holiday

June and July Statements

Because the system upgrade occurs mid-cycle, you may receive more than one statement depending on your account type and normal statement cut-off date.

Account Type	Normal Cycle	Old System Statement	New System Statement
Checking	End of Month	June 1 – June 26, 2026	June 27 – June 30, 2026
Checking	10th Business Day	June 13 – June 26, 2026	June 27 – July 14, 2026
Savings	Monthly	June 1 – June 26, 2026	June 27 – June 30, 2026
Savings	End of Quarter	April 1 – June 26, 2026	June 27 – June 30, 2026

Please keep all statements for your records. Together, they reflect your full account activity across the upgrade period.

Information for Kasasa Account Holders

For Kasasa account holders, the system upgrade will have a minor impact on the June and July 2026 Monthly Qualification Cycle. There is no action required on your part.

Qualification Cycle	Dates
June 2026 Cycle	May 29, 2026 – June 25, 2026
July 2026 Cycle	June 26, 2026 – July 30, 2026
Cycles Return to Normal	Beginning July 31, 2026

Frequently Asked Questions

Do I need to do anything?

No. For most customers, no action is required.

Will my account number change?

No. Your account number will not change.

Will my debit card work during the upgrade?

Yes. Debit cards will continue to work for purchases.

Will my credit card work during the upgrade?

Yes. Credit cards will continue to work during the upgrade.

Will ATMs be available?

First Vision Bank ATMs will be unavailable during the temporary service interruption period. You may continue to use other ATMs.

Will ATM fees be refunded?

Yes. Any fees charged while using a non–First Vision Bank ATM during the interruption period will be fully refunded with a receipt.

Will direct deposits and automatic payments still process?

Yes. Direct deposits and automatic payments will continue as usual.

Why am I receiving multiple statements?

Because the upgrade occurs mid-cycle, your statement period may be split between the old and new systems. You may receive more than one statement to cover your normal statement cycle.